Privacy Policy

 

This privacy policy sets out how Apexlynx uses and protects any personal information that you give to us when you use any Apexlynx websites.

Apexlynx is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Apexlynx may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 29 March 2022.

What we collect

We may collect the following information:

  • Name, contact information like email address and phone number
  • Demographic information such as your IP

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Customer Service: If you contact us through our customer call number or our email address, you may be required to provide personal information (such as name, email address and contact number) to allow us to contact you to resolve your enquiries and to allow us to assist you with enquiries and provide customer service. Your call to us may also be recorded for monitoring, quality and training purposes
  • Online Enquiries / Booking Requests: You may wish to submit a request for a golf booking through our online enquiry and booking form. We will be collecting and subsequently transferring your personal data (name only) to golf clubs to facilitate bookings and relevant golf program owners/ partners for their reconciliation and/or reporting purposes
  • Internal record keeping for legal and statutory compliance purposes
  • We may use the information to provide customized offers to you.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you may have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone . We may use the information to customize the website according to your interests.

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information for direct marketing purposes by writing or emailing us at service@apexlynx.net. Please contact the Data Protection Officer (DPO), Meghna Majithia at dpo@apexlynx.net

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Apexlynx strictly complies with the provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and has constituted an internal complaints committee in compliance thereof. The POSH policy and the details of the internal complaints committee are available with the Human Resource department of Apexlynx. For any further queries, please write to us at complianceindiagroup@apexlynx.net